Terms & Conditions

It is a term and condition of a reader accessing and reading the Nice ‘n’ Naughty website ("Nice ‘n’ Naughty Online "), which is the trading name for one of the electronic products created by Nice N Naughty (UK) Ltd, that Nice N Naughty (UK) Ltd provides the material published on Nice ‘n’ Naughty on the basis that it disclaims all warranties in respect of the same whether express or implied. Your statutory rights as a consumer are not affected.


Product Price Guarantee
If, within 7 days of your purchase, you find the same product (brand and model) being offered online at a lower price we will refund you 100% of the difference.
To claim against our Product Price Guarantee, email us via customerservice@nicennaughty.co.uk and please provide the following information:

  1. Your full name
  2. Postal address
  3. Email address
  4. Order number
  5. The product code of the item you found cheaper on a competitor's site
  6. The exact page on the competitors website where you found the product cheaper


After review and verification of your claim we will credit your account immediately.

Our Product Price Guarantee applies only to products available from online UK retailers and excludes auction sites and Amazon. The product must be in stock and immediately available on the competitor’s website. The policy excludes products which are sold under different terms and conditions such as charging for delivery, sale items and prices that are only available to groups such as account holders and club members. The Product Price Guarantee only applies to products purchased at the Nice 'n' Naughty Online Store and does not cover merchandise bought at Nice 'n' Naughty retail shops where prices may vary due to the highly personalised level of service provided. The price match guarantee cannot be used in conjunction with discount codes purchased via Groupon or Wowcher.

Price & Postage
Prices shown on this site include VAT, where and to the extent that VAT is required to be applied to the product under UK VAT law. All U.K. deliveries are free.
Faster delivery services are available for an extra charge. European and international postage charges apply and are extra unless offset by meeting stipulated minimum purchase requirements as detailed in Delivery and Shipping Information.
All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion. 

Age of Consent
In order to place an order, you must be aged 18 years or over. In placing this order you confirm that you are aware of the age restrictions on these products and assert that you are old enough to purchase them. 

The Contract between Us
After you have confirmed your order we will send an email to you summarising each order you have placed.
Once the payment for your order is confirmed, your order will be packaged and posted to you according to the delivery option that you have selected. In some instances we may decline to deliver parcels to PO addresses. We will contact you if we consider the PO address to be a problem.
No contract will exist between you and Nice N Naughty (UK) Ltd for the sale of products by us to you until Nice ‘n’ Naughty has sent you an email confirming that your order has been despatched. This will be deemed to be our acceptance of your offer and to have been effectively communicated to you.

Free Batteries

We introduced a free battery offer as of April 2013. Any sex toy that requires an AA, AAA, AAAA, C or N batteries that have not got them already included with the sex toy will have them supplied as a free item. Free Batteries are AGFA branded.

Price Increases
We reserve the right to increase prices without prior notification.

Pricing Errors
Although we make every effort to ensure the prices on the website are correct, mistakes may sometimes be made. If we discover a mistake in the price of the products you have ordered, we will tell you and give you the option of either reconfirming your order at the correct price or cancelling your order. If we are unable to contact you or we receive no reply from you, we will cancel your order. If your order is cancelled and you have already paid for the products you will receive a full refund.

Seller Liability
The seller does not accept liability for shortages in quantities delivered unless the buyer notifies the seller of any claim of short delivery of the goods within two working days of delivery. In such circumstances the seller’s liability shall be restricted to making good the shortfall.

As part of our policy against fraud we ask that any customers placing orders over £50 via PayPal use a confirmed shipping address (a shipping address that matches the exact shipping address on their PayPal account). We are unable to despatch the order until the address has been confirmed or we have suitable proof that the order is genuine. If the customer is unable to confirm the address or provide suitable proof then a full refund will be issued.


Data Protection
We treat all your personal information as confidential
We comply with The UK Data Protection Act 1998
Nice ‘n’ Naughty will not share your personal contact information with any other company or third party.

Limitation of Liability
We will not be liable to you:-

For any loss of profit, administrative inconvenience, disappointment, or indirect or consequential loss or damage arising out of any problem in relation to the products you ordered which was not within our reasonable contemplation as a probable result of a breach of contract on our part at the time that our contract with you was concluded.

Where performance of any obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our reasonable control.

For business losses and/or losses to non consumer

You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

Nice N Naughty (UK) Ltd and/or their respective suppliers make no representations or warranties about the accuracy, completeness or suitability for any purpose of the information contained in the documents and related graphics published in this site or any of the products of whatever nature details of which appear on this site. All such documents and related graphics are provided, and any such products (where ordered) are accepted by customers, "as is" and without warranty of any kind.
The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Nice N Naughty (UK) Ltd howsoever arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

All brand names, product names and titles used in this site are trademarks or trade names of their respective holders. No permission is given in respect of use of any of the above, and such use may constitute an infringement of the holders´ rights.
No material found on Nice ‘n’ Naughty may be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way, nor can it be adapted, altered or used to create any derivative work, for any other purpose than personal non-commercial use.

If any part of these terms and conditions is found to be unenforceable as a matter of law, the enforceability of any other part of these terms and conditions will not be affected.

Statutory Rights
These terms and conditions are in addition to your statutory rights as a consumer, which remain unaffected.

These terms and conditions and any contract between us shall be governed by and interpreted in accordance with English Law and the English Courts shall have jurisdiction over any disputes between us.