Nice 'n' Naughty Advice & Guidance

Here you can find all the help that Nice 'n' Naughty has to offer. If you still have questions, don't hesitate to contact us!

Contact Customer Service
Need to speak to us? Need help ordering or want to questions about the products? Click contact us and a member of our customer service team with help you with your enquiries.
 
How To Order
Order via your mobile device, PC/Mac or for free over the phone. Click here to read detailed instructions on how to order from Nice 'n' Naughty.
  
Delivery
Nice 'n' Naughty like to make it as easy as possible to receive your goods. We offer trackable delivery via Royal Mail (with options to divert your parcel to a local Post Office), DPD Next Day Delivery (with options to divert your parcel to one of many different locations throughout the UK), International delivery and Click and Collect options to any Nice 'n' Naughty store. Click Here to learn more!
 
Refunds and Returns
Don’t worry if you need to return a product to us. Check our Returns and refunds policy here.

Review an item
Earn 10% off your next order by reviewing your purchase! Find out how

FAQs
Check our FAQs to see if your query is a popular one!
 
What are your store locations and opening times?
At what times can I call the help and order line?
What if I make a mistake with my order?
How much will delivery cost?
Will people be able to tell if I’ve ordered goods from an adult retailer?
Will my credit card details be secure?
Can I return goods if I change my mind or if they are faulty?
How can I be sure I’m getting good value?
What’s a wish list?
Why have I not recieved an order confirmation?
Is the price online the same as the store price?


Advice About Sex & Toys

If you would like extra information about sex toys, try one of our useful guides.