Delivery
Our objective is to get your order to you quickly, discreetly and at the lowest cost.
Delivery Options and Costs
We deliver to many countries and offer different options to suit your cost and speed requirements.
All orders received Monday to Friday before 3pm will be shipped the same day. If your order is placed after 3pm or on a weekend it will be shipped the next working day.
United Kingdom
Royal Mail Tracked 48 (2-5 working days) - £2.99 - Free for orders over £20
Royal Mail Tracked 24 (1-3 working days) - £3.99 - Free for orders over £45
Royal Mail Special Delivery (Next Day delivery) - £7.99 Free for orders over £90
EU and other European Countries
Royal Mail International Tracked & Signed (3-14 days) - £14
The Rest of the World
Royal Mail International Tracked & Signed (3-14 days) - £14 - £20 *
*Price varies by location, please type in your zip/area code at the basket page to see your quote.
Store Collections
If you would like to collect your order from one of our 10 stores simply select which store you would like us to send your order to at the checkout.
All collection orders are posted 2nd class and take 3 to 5 working days to arrive in store except for orders placed for delivery to Warrington. If you order between 9am-4pm Monday to Friday you can collect your order in the Warrington store after 1 hour.
Items must be paid for in full before they are shipped to your chosen store.
Orders placed on the website cannot be paid for in store when you collect, they must be paid for first.
To find your nearest store address click here for the Store Locator or click on the Store Locator tab in the top right.
We will notify you via email when then the order has arrived in store and is ready for collection.
Destinations
We deliver to the following countries:
Andorra | Falkland Islands | Japan | Portugal | |||
Australia | Finland | Latvia | Romania | |||
Austria | France | Liechtenstein | Serbia | |||
Belgium | Germany | Luxembourg | Singapore | |||
Brazil | Gibraltar | Macedonia | Slovakia | |||
Bulgaria | Greece | Malta | Slovenia | |||
Canada | Hong Kong | Monaco | Spain | |||
Croatia | Hungary | Netherlands | Sweden | |||
Cyprus | Iceland | New Zealand | Switzerland | |||
Czech Republic | Ireland | Norway | United Kingdom | |||
Denmark | Israel | Poland | United States | |||
Estonia | Italy | Portugal |
Orders placed from countries not on the list will be cancelled and payment refunded.
All orders received Monday to Friday before 3pm will be shipped the same day. If your order is placed after 3pm or on a weekend it will be shipped the next working day.
If an item is out of stock, we will inform you by email immediately and quote a revised time of delivery. You will have the option of accepting the revised delivery time or cancelling the order for a full refund.
Delivery times are those quoted by Royal Mail.

Public Holidays 2017
We are unable to ship orders placed on any UK public holidays, all orders received on those days will be processed on the next available working day.
14 April - Good Friday
17 April - Easter Monday
1 May - Early May Bank holiday
29 May - Spring Bank Holiday
28 August - Summer Bank Holiday
25 December - Christmas Day (Monday)
26 December - Boxing Day (Tuesday)
1 January - New Years Day