We’re not happy until you, our customer, are happy so if you’ve got a problem, or need help or advice, you can contact us in several ways - whichever is most convenient for you. It’s our objective to give you a response by the end of each working day but we always try and do it quicker.

If your query relates to an order and you have an order number, please quote it in your message. If you would like us to call you back rather than email, please include a phone number where we can reach you.

Email Nice ‘n’ Naughty

If you prefer to email us, please use the appropriate email address below:

If you have a general enquiry, please send an email to: help@nicennaughty.co.uk

If you have a query regarding an order, please send an email to: customerservice@nicennaughty.co.uk

If you have a question about a returned item, or one you would like to return, please send an email to: returns@nicennaughty.co.uk

Please include all the relevant details in your email so that we can get back to you with an answer as quickly as possible.

If you wish to unsubscribe from our Priority Club, please send an email to: unsubscribe@nicennaughty.co.uk

Phone Nice’n’Naughty

You can call our helpline absolutely free on 0808 188 9444.

The line is open Monday to Saturday from 9 am to 8 pm and on Sundays and public holidays 10 am to 5pm excluding Christmas Day, Boxing Day, Good Friday and Easter Sunday.

Write to Nice ‘n’ Naughty

You can write to Nice ‘n’ Naughty at:

Nice ‘n’ Naughty Online Store
5 Crown Parade
Warrington. WA1 2AE
United Kingdom.

Visit one of our stores

Aberystwyth
22 Pier Street, SY23 2LN
(01970) 611211

Bangor
27 High Street, LL57 1NP
(01248) 372700

Bolton
Rear of 72 Newport Street, BL1 1PB
(01204) 396944

Brighton
32, St. James Street, BN2 1RF
(01273) 626442

Bristol
45 Colston Street, BS1 5AX
(0117) 9297666

Chester
127/129 Brook Street, CH1 3DU
(01244) 350123

Leeds
164 Briggate LS1 6LY
(0113) 2426967

Liverpool
16 Colquitt Street, L1 4DE
(0151) 708 9207

Liverpool
85 Seel Street, L1 4BB
(0151) 7085858

Manchester
39 Bloom Street, M1 3LY
(0161) 2280020

Newcastle
62 Scotswood Road NE4 7JE
(0191) 2212571

Southport
53 London Street, PR9 0TH
(01704) 530700

Warrington
5 Crown Parade, WA1 2AE
(01925) 638660

Wednesbury
33 Lower High Street, WS10 7AQ
(0121) 502 4400

Wigan
7 Queen Street, WN3 4DY
(01942) 244982